A Breath of Fresh Air
Susan Matson was such a breath of fresh air when I purchased my home in GLF two years ago. She was the sellers agent for my new home and was just as supportive as my own agent. Purchasing my home was the start of a new chapter/book in my life and meeting Susan at the closing was great. It's been great to have gotten to know her better through the Pet Committe and the Women's Club. She's truly an asset to the community.Marietta Aransaenz
Gleannloch Farms
A Joy to Work With
Susan was very knowledgeable and very professional! She was a joy to work with! Once we listened to her advice, our home sold!
Todd and Kathy Harris
Gleannloch Farms
January 2012
WE LOVE SUSAN MATSON
"We love Susan Matson! She treated us like royalty....and was always available, interested, and helpful! I will absolutely refer her to anyone and everyone I know in need of a realtor! She is exceptional! "
Mike and Whitney Fuentes
Gleannloch Farms September 2011
BEST REALTOR EVER WORKED WITH
"Susan is a pleasure to do business with. Her knowledge of the local market is excellent and she represented us with great professionalism. Susan is by far the best realtor we have ever worked with!"
Rob and Lauryn Gordon-September 2011
Very Professional
"Susan was very professional and knowledgeable. We felt she had our best interests in mind during the entire selling process and would definitely recommend her to anyone who asked."
Jack and Tracey McAfee
Gleannloch Farms, July 2011
Handled it all...
"Susan was an absolutely wonderful person to handle not only the selling of my old home but also the purchase of my new home. She was knowledgeable and always returned my calls promptly and answered any questions I had. I would definitely recommend her to any friends in search of a new home or having to sell a home."
Melody Richard-Gleannloch Farms July 11, 2011
Thanks to you,Susan for your interest and support of local nonprofit organizations in your communities. We appreciate all that you do and know that your efforts are more than appreciated by the organizations that you serve.
Congratulations on your Hands for Service Award,
Darcy
Darcy Todia, Associate Manager
Community Resources
Prudential Financial
1233 West Loop South, Suite 1100
Houston, TX 77027
(713) 960-5081, ext. 6466
June 2, 2011
So Impressed
"We were so impressed with Susan's professionalism and we were absolutely thrilled with the service she provided. We will definitely recommend her to all of our friends and will use her on all future real estate transactions in Houston. "
Paul and Kim Dillard
Manor Lake Estates-Gleannloch Farms
April 15, 2011
"Susan Matson was such a breath of fresh air when I purchased my home in GLF two years ago. She was the sellers agent for my new home and was just as supportive as my own agent. Purchasing my home was the start of a new chapter/book in my life and meeting Susan at the closing was great. It's been great to have gotten to know her better through the Pet Committe and the Women's Club. She's truly an asset to the community.
Marietta Aransaenz
Super Professional
"Susan Matson was the best partner ever. Not only super professional and diligent but also going the extra mile at every step of the process. She dealt with a very difficult buyer and helped fixed all the ongoing discussions by taking a very objective and senior approach. I would recommend her in a heart beat. She is very knowledgeable, clear to communicate and extremely efficient."
Denise Marcilio
19923 Astilbe Court
Gleannloch Farms
April 1, 2011
Million Dollar home
"Susan is a very committed and knowledgeable realtor. We know that she is always working in our best interest and we have/would recommend her to friends and family. "
Zach and Kathy Lee
Manor Lake Estates - Gleannloch Farms
December, 2010
Such a difference
We sold our house on August 27, 2010, and left Gleannloch after 10 years.
I will always recommend Susan Matson to friends, I didn’t know that a Realtor could make such an impact for sales.
We had a very bad experience last time so I was more careful this time choosing a right realtor.
Susan is a meticulous, multitasking (did other’s job), and always available, not even one day went by without news from her.
We exchanged hundreds of e-mails and text messages… she even canceled her birthday weekend trip because the buyers changed the closing date. I was so impressed when she told me; "I’ll not go anywhere until you get your funds".
If you need a realtor, just give me a call for a reference, Susan is a real perfectionist!
Serge and Young Mi Findling
The Paddock Estates-Gleannloch Farms
August 27, 2010
Selling and Buying
I’ve enjoyed working with you very much throughout our home buying and selling, and am very grateful for the way you’ve gone above and beyond in many ways. And, I appreciate the decoractor referral. Thank you again.
Dana Bates Maurer
1310 Pitcataway
Gleannloch Farms
8/1/2010
Unprepared Realtor
"Throughout the process I feel that the BUYERS realtor was slow and did not do her homework as well as she should have done ... did not ask the questions that she needed to understand the situation, and left OUR realtor having to do much of the work that should have been done by the Buyers agent. Throughout this ... Susan did an excellent job and should be commended on the way that she held this sale together for us. Thank You Susan, I will definitely reccommend you if I get the chance."
Martyn Atterton-HP
Colony Cove
June 7, 2010
Working with Mom
We appreciate all of your help with selling of mom's house. I know mom can be a handfull to deal with and she was wary about selling the house because of the process, but you made this a pleasant experience for her. Thanks again for your support and marketing advice.It worked great!
David Greathouse
9330 Castlegap
Gleannloch Farms
April 2010
Extremely Successful
Susan's ideas of staging and immediate marketing were extremely successful. I would easily recommend her to friends or family that are selling. Our home was under contract in 11 days!
Tab and Sandy Lancaster
Champions Park
April 2010
Extremely Professional
"Susan Matson is extremely professional and attentive. She is a real advocate of her clients. She makes us feel as though we are her top priority. It has been a pleasure working with and being represented by such a committed and endearing professional."
Cliff and Ashley Henson
1414 Robins Forest
Gleannloch Farms
January 23, 2010
Most Attentive
"Susan was hands down the most attentive, professional, and thorough realtors with which I have ever dealt. She talked us through each step in the process and was extremely knowledgeable. If/when our family moves back to the area after my current assignment, we will definitely use Susan again."
Jason and Natalia Nichols-Gleannloch Farms
June 30, 2009
Forever Grateful
I can't thank you enough for your work and guidance in selling our house. I still remember the first day you walked into our house. Our house was far from being ready for showings. Your valuable advice, keen eye and attention to detail helped us get our house prepared for pictures and showings. You stayed with us throughout every step of the way. You helped us interpret feedback and comments in a positive way which resulted in making our home more beautiful. Thanks very much for doing back to back Open Houses to help market the house. You have a tactful way of suggesting improvements and changes, and we appreciate your constant attention towards minimizing unnecessary expenses. This was the first time we had a house on the market and it was a great relief to know that a competent professional like you was on our side every step of the way. We were under pressure to sell the house fast, and choosing you as our agent was the first right decision we made in the process. You are a thorough professional and I recommend you highly. Please do not hesitate to contact us for references or any other help you may need from us in future. I can confidently say that if we are back in Houston ever again, we will look you up for our home purchase!
Thanks very much once again,
Ramesh and Usha
Previous owners of 10530 Landsdowne Pointe Dr
August 30, 2009
She's more than a RealtorI recently bought a house in GleannLoch Farms that Susan had listed. We had intended on closing a month before the birth of our twins (our first kids) so we could get moved into the house and settle before they were born. However, as is often the case, the kids decided to come a month early so we found ourselves trying to coordinate closing, arrange the move, and handle all of the other items we needed to do while adjusting to the new responsibilities of parents. Susan made it easy (well.....the house part anyway). We had been looking in the neighborhood for some time and had really been frustrated with the other agents we encountered while looking in the neighborhood.....that is......until we met Susan. It was a breath of fresh air to find someone who combined a high degree of knowledge about the area with an uncanny enthusiasm. She was extremely helpful in pointing out all of the benefits of the neighborhood which ultimately sold us on moving into it. As a commercial real estate broker, we tend to do handle the process differently and can often times make residential transactions more difficult unintentionally. She always acted with the highest level of ethical, and professional standards and took the time to explain the reasons why certain requests that I made could not be met. More importantly, she did this in a respectful manner which, I believe, helped save the deal for her client. The way in which she represented her client's interest was far superior to other agents that we encountered in the neighborhood. While my license allows me to receive a commission on real estate transactions, the money would be better spent on an expert like Susan. I made the choice to represent myself this time around but wont make that mistake again. I look forward to referring her services to my family, friends, and clients and plan to make Susan Matson our broker for our future needs.
Mike and Tiffany Spears May 2009
The Best!
Susan kept us well-informed without being too aggressive and she fully understood our needs. Although many claim to be Gleannloch specialist, Susan is one of the best agents out there, and we've met a lot!
Paul and Susan Beach
2/2009
Relocation
Susan provided AMAZING service!! By far the BEST realtor we've ever worked with! Her counseling and knowledge of the area really helped us achieve an excellent price and term contract on our New Construction Ryland built home in Gleannloch Farms.
Doug and Cassie Miller 1/2009
She never gave up....
One many occasions, Susan researched property that a home we were interested in adjoined. She researched tax information and the uses of adjoining property. This was extremely helpful. She worked with us for almost a year to find the perfect home. Her professionalism and knowledge made it a pleasure to work with her. She was just as enthusiatic about the last house she showed us as she was towards the first!
Mark and Kim Smith
Gleannloch Farms
1/2009
EXCEEDED EXPECTATIONS....
Hi Susan,We wanted to thank you for making our recent house selling experience practically worry free. We were very familiar with your excellent reputation as a realtor so we felt very comfortable choosing you to represent us.
Your knowledge and inside scoop was so impressive and quite the time saver. Your professionalism was superior in every aspect and at all times and we truly appreciate how in tune you were with our needs.
You exceeded our expectations in regards to customer service with your prompt return phone calls and your ability to answer numerous questions and handle many requests without delay. So, thank you again for a great experience from beginning to end.
We will gladly recommend you to anyone and we wish you continued success in the future.
With sincere regards,
Steve & Denise Burr
Gleannloch Farms
Spring, Texas
12/01/2008
SOLD AND CLOSED IN 10 DAYS
Yipee!
Thank you so much for all you did for us. It was one of the more pleasant house-selling experiences we've had (and there have been a few!) I think this move has been the hardest for me and leaving that house was more difficult than I expected. We had a lot of fun in that house! Now it is on to other experiences and more fun in our new home.
Thanks again for everything! I know Brian and I will gladly refer future clients to you!
Brian and Sharon Schmitz Gleannloch Farms Spring, TX 8/29/2008
OVER THE TOP
"Susan's assistance in negotiating price and terms on the contract of our home sale was Over The Top! We couldn't have asked for more! As a Gleannloch resident, she knew everything currently happening in the community, and that help us to get the price we wanted. She is by far the best agent we have ever worked with and we have refered her to anyone we know for future use."
Jason and Tami LaChance Gleannloch Farms Spring, TX 3/23/2008
RELOCATION
"If you are planning to put your house on the market, Al and I highly recommend Susan Matson. She is the hardest working and most thorough agent we have used. She is very prompt with any paperwork and follows up on every detail.
Our first buyer backed out at the last minute, but because Susan had taken care of the paperwork so quickly our relocation company had already closed with us earlier that day. This saved us a lot of money and hassles since we had signed a lease here and made an offer on a home in Salt Lake. She then found contractors to make repairs to problems found during inspection.
Susan also found us a townhouse to lease here in Gleannloch so our girls could finish the school year. She has stayed in close contact throughout the process and we couldn't be happier with her performance."
Al and Jill Gearhart Spring, TX March 20, 2008
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